Privacy Policy

Privacy Policy
Effective Date: May 22, 2025

The Canadian Tulip Festival (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://tulipfestival.ca (the “Site”). By using our Site, you consent to the practices described in this policy.

1. Information We Collect
We may collect the following types of information:

a) Personal Information
You may voluntarily provide us with personal information when you:

Purchase tickets or merchandise

Sign up for our newsletter

Fill out a contact form or survey

Enter a contest or promotion

This may include:

Name

Email address

Phone number

Billing/shipping address

Payment details (processed securely via third-party platforms)

b) Non-Personal Information
When you visit our Site, we may automatically collect:

IP address

Browser type and version

Device information

Pages visited and time spent on site

Referral URLs

This information is collected using cookies and similar tracking technologies.

2. How We Use Your Information
We may use the information we collect for the following purposes:

To process transactions and send you confirmations

To provide customer support

To send newsletters or promotional materials (if you've opted in)

To improve our website functionality and user experience

To analyze website traffic and usage patterns

To comply with legal obligations

3. Sharing Your Information
We do not sell or rent your personal information. We may share it with trusted third parties in the following cases:

With service providers (e.g., ticketing platforms, email marketing services) who help us operate the Site and deliver services

When required by law or legal process

To protect the safety, rights, or property of the Canadian Tulip Festival, our visitors, or others

4. Cookies and Tracking Technologies
We use cookies and similar technologies to:

Remember user preferences

Measure website performance

Deliver relevant advertisements

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of the Site.

5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is 100% secure. We encourage you to take steps to protect your own data as well.

6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights and Choices
Under Canadian privacy laws, you have the right to:

Access your personal information

Request corrections to inaccurate data

Withdraw consent to data collection (subject to legal and contractual restrictions)

Opt out of marketing communications at any time

To exercise any of these rights, please contact us at:
📧 info@tulipfestival.ca