1. These tickets must be issued by November 20, 2024 and the round trip must be travelled within 180 days from the
date of issue. Unfortunately, these tickets are non-transferrable and no extension shall be granted if not issued /
used by said dates.
2. Flight availability on the www.klm.ca website does not guarantee availability for promotional tickets for the same flights
and dates. Upgrades are not permitted and cannot be exchanged for Flying Blue miles.
3. These tickets are for organisational use only. Resale of these tickets is strictly forbidden. Flying Blue mileage or
SkyBonus points may not be accumulated on these tickets. The benefits linked to Flying Blue Elite accounts are not
permitted on these tickets, such as lounge access, SkyPriority boarding, extra baggage and seat selections. The ticket
must be used by a person aged 12 years or older.
4. These tickets apply solely to the scheduled itinerary on flights operated by KLM. They cannot be used on codeshare
flights. They can neither be modified nor exchanged for tickets for a different itinerary. No stopover in Amsterdam is
allowed, unless Amsterdam is the destination.
5. To make the necessary arrangements for your travel, please send the attached form and the present conditions to
mail.billetsaf.kltickets@airfrance.fr, stating choice of 3 departure and return dates, the names of passengers, as it
appears on their passport, and the following information for each passenger: email address, phone number, date of
birth, passport number, country of issuance and expiry date.
6. In the event of unforeseen circumstances, KLM reserves the right to change the travel dates after consulting with the
recipient.
7.Seat selection can be done at any time via the “Manage my booking” section on www.klm.ca, for a fee, or for free 30
hours or less before the flight when checking-in online on www.klm.ca.
8.In the event of a cancellation after tickets’ issuance, these tickets will no longer be available to use for travel.
9. Passengers are responsible for obtaining and presenting all the mandatory travel documents. KLM has no obligation on
advice to passengers and assumes no liability for denied boarding related to formalities of any country visited.
10. KLM will not be responsible for any failure to board due to circumstances beyond its control. Passengers shall assume
all financial expenses or losses, e.g. hotels, restaurants, taxis, phone calls and lost wages, incurred as a result of said
failure to board and shall waive all liability claims.
11. The above conditions may be changed without notice.
A full list of terms and conditions can be
downloaded. 
